Plumbing problems have a way of popping up at the worst possible moment—whether it’s a burst pipe, an overflowing toilet, or a mysterious leak. Once you’ve called your plumber and help is on the way, you might be wondering: Now what?
Don’t worry—there are a few important things you can do while you wait that can help prevent further damage and make the repair process go more smoothly.
1. Shut Off the Water
If water is actively leaking, your first step should be turning off the water supply. Look for the shut-off valve closest to the problem (like under the sink or behind the toilet), or turn off the main water line to the house if necessary. This can stop the issue from getting worse.

2. Turn Off Power (If Needed)
If water is near any electrical outlets or appliances, it’s a good idea to turn off the power to that area from your breaker box. This is especially important for leaks near the kitchen, laundry room, or water heater.

3. Contain and Clean Up Water
Use towels, buckets, or even a wet/dry vacuum to soak up any standing water. The faster you can remove it, the less likely you are to deal with water damage, mold, or warped flooring later on.

4. Move Furniture and Valuables
Clear the area so your plumber has easy access, and move anything that could be damaged by water—like rugs, electronics, or furniture.

5. Take Photos
Document any visible damage with your phone. This is a smart step if you’ll need to file an insurance claim or if your plumber needs to see the original state of the problem.

6. Stay Calm and Wait It Out
You’ve done what you can. Now just hang tight—your plumber will take it from here.
A little bit of action while you wait can make a big difference in protecting your home and keeping things manageable.

Need a plumber you can trust?
If you’re facing a leak or plumbing emergency, don’t wait—Go to our Plumbing Services page today. Our experienced team is ready to help homeowners across the DFW area with fast, reliable service.